Who is The Boss?
“The Boss” is the term we give to anyone in a position of supervision. The goal is to be a Great Boss! Great bosses master the three critical components of the job:
- Fixing Systems and Processes
These tasks are where managers or supervisors are the most comfortable. It’s probably why you hired t
hem. Without attention here, the business is going to struggle. Unfortunately, there is far more to the role than these tasks though.
- Protecting “The House”The Boss needs to look out for hazards, from safety issues all the way to HR liability issues. It’s not glamorous but it’s absolutely critical.
- Developing People
This is the most important role and the one where most bosses are least competent and confident. When the Boss devotes time to developing the team, the entire operation becomes stronger.
Why Do You Believe a Boss Is Better Than a Leader?
We don’t. We believe the opposite of a boss isn’t necessarily a leader. What we want to do is build a foundation of basic skills that will enable someone who is new to the role of being the Boss to be successful. Once they are successful, then the process of leadership development can begin. But just the blanket comparison we believe is wrong. Each role supports the organization differently.
Why Do You Keep Referring to Managers as The Boss?
We do this because most people refer to their direct supervisor as their boss. The Boss could be a team lead, a supervisor, a manager, a director, and even a VP-level person. Basically, it’s the person who guides you and tells you what to do on a daily basis. We just narrow that term down to be “The Boss.”
So How Do You Create Good Bosses?
Our program is called “The Art of Being a Great Boss” Masterclass. The main purpose of this training is to better prepare the Boss in addressing the many employee issues that arise day to day in their busy schedule.
- Working and communicating with employees.
- Resolving conflicts before they become larger issues.
- Developing the performance of individuals and teams.
- Improving systems, processes, and decisions
How Do You Run Your Classes?
The Masterclass program is a 13-month program and participants meet monthly for one hour. The program is held virtually with Mack presenting live. We have recordings of each session, just in case a participant needs to miss one or two; this way, they never fall behind as each session builds upon the others. Each participant receives a workbook, a reflection journal, 2 assessments, and the opportunity to join with other cohorts in Mack’s “Monthly Check-in” Sessions. Participants also have access to BossFlix, which are short, topic-driven videos for their information.
Where Do You Get the Management Training Models and Techniques? How Do We Know They Actually Work?
Mack Munro has been a management development practitioner for over 20 years. In his travels and research, he’s seen the best and worst management practices. The materials, models, techniques, and behaviors are based on his experience, and we guarantee they work.
But Isn’t There More to Growing as The Boss Than Just Participating in Training Sessions?
Absolutely! The real value of our Boss Builders program comes from monthly Management Roundtables that we ask our partners to hold, either mid-month or 30 minutes prior to each session. This is where the reflection journals come in. These are facilitated by you or by one of our certified facilitators and give participants time to ask questions and share best practices. If your organization signs up, you’ll be provided a Discussion Journal and each participant receives a Reflection Journal.
What Happens When The Training is Complete?
You are always in our Boss Builder community! Each month we offer a Management Roundtable for all current and former program participants. We begin with a short topic and then open the group up to Q & A. Being the Boss is a tough job. We want to offer you a support system you can be part of.
You Mentioned Virtual Sessions, Do You Also Do In-Person Training with the Masterclass?
Yes. We have instructors that will come on site, depending on the location and timing. With that in-person training, we are able to do more skills practice and simulations with groups, enabling them to get more rapid transfer of knowledge and skills.
What do your programs cost?
Our training options include:
- The Art of Being a Great Boss Masterclass
- The Art of Being a Great Boss Masterclass – Open Cohort (for companies who may have 1-5 participants)
- The Art of Being a Great Boss Masterclass Curriculum Purchase
- The Art of Being a Great Teammate Masterclass
- The Art of Being a Great Teammate Masterclass (for companies who may have 1-5 participants)
Ok We’re Interested! How Do We Get Started?
Send us a message or call us at (931) 221-2988 to get a scope of what you want done.
